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Patient transport

Patient transport advice for patients in South Devon and Torbay

Patients are asked to travel as independently as possible, so supported transport can be provided to those who need it most. Not all patients are eligible for patient transport. To have your requirement for patent transport assessed, please call:

01803 656 777

Monday to Friday, 9am-5pm

Advanced notice of at least 48 hours is required


For Plymouth, call: 01752 431 954

For the rest of Devon (East, Mid, North, Exeter), call: 0345 155 1009

You can download a patient transport leaflet here.

Got any questions? Take a look at our Frequent Asked Questions here.


What the CCG commissions

The CCG commissions Non-Emergency Patient Transport services for patients when they have a medical need that requires them to travel in supported transport. Patients have to meet eligibility criteria in order to receive NHS supported transport.

We also commission transport for families where a child has been placed outside of Devon for treatment in a specialist inpatient unit in specific circumstances.

Our eligibility criteria can be found here.

Our Non-Emergency Patient Transport policy, which explains what we commission and in which circumstances, can be found here.


Further information, advice and support can be obtained by contacting the Patient Experience Team on:

01803 652 578 (Monday to Friday, 9am-5pm)​ ​or ​patientfeedback.sdtccg@nhs.net​

Please note that the team cannot book transport and cannot change or overturn eligibility decisions.