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NHS 111 and out-of-hours GP service

NHS 111 and out-of-hours GP service

Devon Doctors provides the county’s integrated urgent care service, which includes the NHS 111 and out-of-hours GP service. A list of frequently asked questions is here.

Click here or on the image below to see the different services that the NHS 111 and out-of-hours GP service provides and a list of the options that are available to you, depending on your symptoms, when your GP surgery is not open.


NHS 111
NHS 111 is the NHS non-emergency number. To contact the service, dial 111 to speak to a trained adviser, supported by healthcare professionals. They will ask a series of questions to assess your symptoms and immediately direct you to the most appropriate medical care.

You should use the NHS 111 service for urgent medical help or advice, when it’s not a life-threatening situation.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the service you need. If they think you need an ambulance, they will immediately arrange for one to be sent out.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Leaflet for NHS 111 and out-of-hours GP service

Out-of-hours GP service
There is an urgent out-of-hours medical service when your GP surgery is closed. The service is for medical problems which you feel cannot wait until your GP surgery opens. To access this service, dial 111.


Out-of-hours dental service
The urgent out-of-hours dental helpline provides advice on where to find an NHS dentist, and how to access dental care in an emergency when your normal dental surgery is closed. To access this service, dial 111 or contact the dental helpline directly between 7.30am and 10.30pm on 03330 063 300, or email AccessDental.Helpline@nhs.net