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Parents asked for views on maternity services

People who have used maternity services in Devon, Plymouth and Torbay are being asked to give feedback on their experience.

During the course of a pregnancy, a woman is likely to have experienced care from over four different NHS services. These range from midwife appointments, scans at the local hospital, antenatal clinics, GP appointments and then the actual labour experience itself.

The call for feedback extends not just to mums – we want to hear from fathers, partners, carers, family members and anyone else who has experience of maternity services that they can call on and share.

As part of the engagement, the NHS in Devon will explore the recommendations of NHS England’s Better Births review​. This national review focuses on personalised care, continuity of care (ie seeing the same health professionals), better perinatal and postnatal mental health care, digital medical records and the wider planning of maternity services.

During this engagement​, NHS staff will be attending local children’s centre groups and events across the county to hear people’s first-hand experience of maternity services in Devon.

The local NHS is asking people to spend just five minutes of their time to feed back on their experience of maternity services and how it was for them and their family.

Rachel Sturley, clinical lead for local maternity services in Devon, said: “It’s really important that we plan and design maternity services around those who need to use it, and who could be better to ask than those who have had a baby recently, and those who have other recent experience they would like to comment on.

“Feedback from parents is invaluable and it’s vital that we learn from them. The information collected during this time will help shape services right across the county for now and in the future.

“We want to hear from as many people as possible, so please take the time to give us your views."

The easiest and quickest way to share your feedback is through an online survey, available at www.surveymonkey.co.uk/r/BetterBirthsinDevon, or by joining the Facebook page ‘Better Births in Devon’.

People interested in taking part in small focus groups are also being invited to get in touch. If you are happy to discuss your experience in a little more detail or share any ideas you have for improving maternity services, please get in touch on d-ccg.betterbirthsindevon@nhs.net.