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GP practice rated Outstanding

​Dr ​Nick D'Arcy welcomed the Outstanding rating
Staff at Kingskerswell and Ipplepen Medical Practice celebrated this week after receiving a prestigious Outstanding rating.

The Care Quality Commission (CQC), which regulates and inspects health and social care services in England, awarded the rating after undertaking in-depth inspections of the practice’s two sites earlier this year.

There are five categories that practices are judged on – safe, effective, well led, responsive, and caring – and Kingskerswell and Ipplepen Medical Practice was rated Outstanding in all of them.

The CQC inspectors said: “Relationships with patients was highly valued by all staff and promoted by leaders. The staff often went above and beyond their normal duties to impact on patients within the wider community.”

Dr Nick D’Arcy, a senior partner at Kingskerswell and Ipplepen Medical Practice, welcomed the announcement.

He said: “This Outstanding rating is for all the staff here at the practice. We all work very hard and conscientiously to ensure our patients receive the best care possible.

“We have always strived to be a forward-thinking practice, and we will continue working hard to maintain these standards into the future.”

Kingskerswell and Ipplepen Medical Practice has two surgeries – in Silver Street, Ipplepen, and School Road, Kingskerswell. 

The team includes nine GPs, a pharmacist, a nurse practitioner, three practice nurses, a district nursing team, three healthcare assistants, a practice manager, and practice staff.

Rosie Muscott, practice manager, said: “We are really pleased by this Outstanding rating.

“It recognises the great work undertaken by all the practice staff and how hard everyone works. We would like to thank our patients for working in partnership with us, and all of our community volunteers.

“We will continue to explore new and innovative ways in which we can provide top-quality the services to our patients, despite the financially challenging times ahead and rising demand on services.”