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Choose the right service this summer

Unnecessary use of A&E slows down the system, making waiting times longer. ​
People are urged to choose the right healthcare service for their ailment this summer – only visiting Torbay Hospital’s A&E department when they have a serious or life-threatening condition.

Unnecessary use of A&E slows down the system, makes waiting times longer and puts hospital staff under extra pressure. 

So ahead of this bank holiday, the local NHS is urging people to make sure they visit the service that can best help them in the quickest, most efficient way possible.

Pharmacies and minor injuries units are alternative sources of treatment and information for people under the weather this winter.

There is also NHS Choices website (here), which includes lots of helpful information and advice on a wide range of health conditions.

For those who do feel they need to be seen, Torbay and South Devon NHS Foundation Trust’s website (hereincludes information on all minor injuries units across South Devon and Torbay, including live waiting times.  

Dr Mike Haugh, the CCG’s urgent care lead, said: “We need to ensure that staff in A&E are available to deal with the patients who really need their urgent attention.

“So it’s important to remember that our local pharmacists are able to treat many of the common minor illnesses, such as impetigo, conjunctivitis, mild eczema, insect bites, and coughs and colds.

“Pharmacies should also be people's first port of call if they run out of medication unexpectedly or have problems with any medication, prescribed or not. 

“Choosing the most appropriate NHS service means you get more effective advice and treatment, and it can help you avoid a wasted journey.

“People’s cooperation will help us ensure that our A&E staff can concentrate their efforts on treating those with serious and life-threatening conditions or injuries.”